Russell Sigler Award

Russell Sigler Award

Russell Sigler Inc. is proud to announce that McLay Services, Inc. is a winner of the RUSSELL SIGLER AWARD for SALES EXCELLENCE

McLay Services - Russell Sigler 2015 Award Winner

Russell Sigler Inc. has established an annual award for outstanding sales achievement and named it the “RUSSELL SIGLER AWARD for SALES EXCELLENCE” in honor of its CEO and founder Russell Sigler. Russ is still active in the wholesale Heating and Air Conditioning distribution company he founded in 1950, one that for over 64 years has been an exclusive distributor of Carrier Corporation heating and cooling systems. At the age of 97, Russ epitomizes the core values needed to succeed in business; loyalty to his vendors, customers and employees, and a never ending insistence on providing the best products and services to those dealers who came to trust his company.

The RUSSELL SIGLER AWARD for SALES EXCELLENCE awards dealers points on a 100 point scale to reflect those same values Russ brought to the business. The Carrier dealer earns points for longevity as a Carrier dealer, points for loyalty in purchasing products from Sigler Wholesale Distributing, and points for growth in purchases of residential equipment, replacement parts and HVAC supplies. Those dealers that win the award rank in the upper 25% of all Carrier Factory Authorized Dealers in the Sigler market area, and besides the above ranking criteria, have already establish themselves as a premier Carrier dealer by meeting the Carrier factory requirements of Carrier Factory Authorized Dealer (CFAD);

  • NATE certified technicians,
  • Offering a 100% customer satisfaction guarantee backed by Carrier Corporation,
  • Attending ongoing training in the areas of business improvement, and sales and service training,
  • Adhering to requirements in insurance and business practices,
  • Ensuring superior customer satisfaction through a customer satisfaction survey program.

Recent Projects

Tankless Water Heaters Installation in Azusa, CA

Special Offers & Rebates

We Pride Ourselves in Our Honesty, Integrity, and Professionalism

44
YEARS OF EXPERIENCE
16,000
SATISFIED CUSTOMERS
18
SERVICE AWARDS
416
FIVE-STAR REVIEWS

Customer Reviews

Google Reviews

McLay Services, Inc.

4.8 Stars - Based on 54 Reviews
Yelp Testimonials

McLay Services, Inc.

4.5 Stars - Based on 97 Reviews
Angi’s Reviews

McLay Services, Inc.

4.8 Stars - Based on 265 Reviews

Customer Reviews

EXCEPTIONAL FRIENDLY STAFF

McLay Services changed all of the plumbing for my bathroom remodels. They also installed a new state of the art A/C system with duct work last year and are always available when needed, with exceptional friendly staff. They also come through for me with any unexpected emergencies.

Isobel Morrison Via Google Review

EXCEPTIONAL FRIENDLY STAFF

McLay Services changed all of the plumbing for my bathroom remodels. They also installed a new state of the art A/C system with duct work last year and are always available when needed, with exceptional friendly staff. They also come through for me with any unexpected emergencies.

Isobel Morrison Via Google Review

THEY MAKE YOU FEEL LIKE FAMILY

Wonderful family owned business with a wonderful staff. Very impressed!! Lucky enough to have been helped by the hands-on owners who help run the day to day process. They make you feel like family and took care of everything!

E Cotton Via Google Review

CUSTOMERS ARE TRULY VALUED.

GREAT company, reliable professional service … Wonderful Family owned business. Customers are truly Valued. We ran a business in La Verne for 10 years. McLay has been our heating\AC\plumbing company the entire time. I have nothing but praise for the work they have done at a fair price with prompt reliable service. Thanks McLay!!!!!

Kaitlyn Adams Via Google Review