Customer Reviews

Customer Reviews

Google Reviews

McLay Services, Inc.

5 Star Ratings on Google
4.8 Stars - Based on 68 Reviews
Yelp Testimonials

McLay Services, Inc.

4/5 Star Ratings on Yelp
4.5 Stars - Based on 112 Reviews
Angi’s Reviews

McLay Services, Inc.

4/5 Star Ratings on Angi
4.8 Stars - Based on 265 Reviews
 

They remodeled a shower for us. They were clean. Neat. Showed up on time everyday. Highly recommend

Tony Hiller Via Google Review

 

They came out yesterday for a clogged shower—the young man was very professional, knowledgeable, and quick. Once the job was completed, he cleaned the area, packed up and was on his way. Very much appreciated!

Randal N Crystal Walker Via Facebook Review

 

I had a main line plumbing issue. The great part about their service is that they were able to come right away and fix the problem at a reasonable price.

Alex J Via Google Review

 

I have dealt with McLay Services, for both AC and furnace repairs, for nearly ten years. My first contact was when I'd asked them for a second opinion regarding another company's expensive estimate for AC repairs. McLay's estimate was substantially lower, and their work was excellent. Every subsequent contact with McLay's has been a model of fairness, friendliness, and prompt responses. Cava (spelling?) McLay, the owner, is especially helpful and cordial in making appointments. Technicians Mike and Matt are both knowledgeable and a pleasure to deal with. This is a trustworthy company that I recommend highly.

John Ibson Via Google Review

 

Caesar came out and snaked our laundry drain. He didn't get it with the first tool so went back and got a different one. After about 10 minutes he was able to clear the blockage and our drains are draining. Caesar even cleaned up after himself before he left and made sure there was no black sewage residue. Unlike other companies we've hired. Thank you Caesar and McLay Services.

Curt R., La Verne, CA Via Yelp Testimonial

 

They have done ac work and plumbing for me. Redid all my ac ducting as well as fixed a slab leak. I will not use anyone else.

Dave Lorey Via Google Review

 

Rick from McLay plumbing came out for a service call. He fixed my toilet, added a hose bib and replaced a broken valve in our backyard. He was professional, put covers over his shoes when he walked in the house. Made sure his work was up to our satisfaction. Excellent service

Tracy W., La Verne, CA Via Yelp Testimonial

 

Best service in the area. They don't try to push services like others. Very honest. Quality work at a great price with friendly service workers.

Maria Alvarez-Ruiz Via Google Review

 

I am taking this time to let everyone know about a great air, heat and plumbing company in La Verne. McClay air, heat and plumbing is a family business that is a shining star as a business. We used Archie and his crew to install a complete air and heat system a few years back and just recently to repair a sewer issue. On both of these occasions they were exceptional.Chad and Mike along with the team were great. If you want a honest, caring, and professional group of of people to take care of your needs you won't regret it. Give them a call. Joe & Doreen Smith.

Doreen S., Glendora, CA Via Yelp Testimonial

 

My family and I have been using m

McLay services for over 30 years. Great to work with a family-owned and operated company that has impeccable integrity and charges fair prices. Overselling and over billing for a job is against everything that they stand for. Quality work is impeccable. I just cannot recommend them more. The peace of mind gained as a homeowner by knowing that I don't have to shop around to get any job done. Great for plumbing as well as heating and air conditioning. Highly recommend!

Christopher Tate Via Google Review

 

Very impressed by the careful, painstaking, prompt, and professional work done to repair our leaking A/C. Our technician, Julian, was great, the rates were very reasonable, and we're really happy with the results.

Dona Herweck Rice Via Facebook Review

 

I have been using MCLay Services for decades. They always get the job done right, and prices are reasonable.

Rhonda M., San Dimas, CA Via Yelp Testimonial

 

They ripped out my old shower and installed a new shower. What a great job. Very happy with their work. All the workers were courteous and diligent in their work. Would definitely use their services again.

Charleen Law Via Google Review

 

The McLay technician Joshua serviced my AC today and was able to diagnose the problem and quickly fix it. A faulty capacitor on the 17 year old condenser needed to be replaced. I ask a lot of questions and Joshua patiently answered them all. My AC was restored without costing a fortune and I can now face the coming days with cool air. Thanks for the positive experience.

Max W., Pomona, CA Via Yelp Testimonial

 

McLay services has been our plumbers/ heating/air conditioning service company ever since we moved here over 25 years ago. Every person they send here is skilled, friendly and honest.

We have family members living in another home that needed some plumbing work. Since I have a high regard for McLay Services, I was hoping that they would be willing to go to that home and do all the repairs. Sure enough, Chad and Skyler of McLay met me there!

The job ended up being complicated due to old plumbing that rusted and stuck. Chad and Skyler had to cut metal pipes, deal with removing a rusted and stubborn old faucet fixture and dislodging old valves. Any issues that came up (and there were more than a few), they had specialty tools to tackle them. It really was quite amazing to watch them work. Furthermore, I am so glad that I didn't try to tackle the job on my own. Chad and Skyler cleared two drains, put new valves under the sink, and installed a faucet and drain stop. After 3 hours of hard work by both of them, I was surprised with a very reasonable price. See, that's the thing: for 25 years, McLay has provided phenomenal work for very reasonable costs. This is why I wanted them to service our family member's home. It was so super cool for them to go and meet me there. McLay Services ROCKS!

And Chad and Skyler are Lifesavers! I would have been way in over-my-head had I attempted those repairs myself.

Glenn Limina Via Google Review

 

A little backstory - a week ago, another HVAC company had come out as the AC would not turn on, and after many long hours, the tech got it working. However, after he left the airflow was minimal and the thermostat wouldn't go below 77. Josh from McLay came out today and was amazing. Not only was he patient, kind and professional and answered all 500 of my questions, he also got my AC working properly, as well as setting up follow up to check for leaks. I am so pleased with the service that I plan to use their services again for some plumbing issues.

J M., Chino Hills, CA Via Yelp Testimonial

 

I called hoping someone could come out on Saturday because of a new emergency. Archie committed to come out on the same day within a two-hour window. He arrived on time and was very friendly and helpful. He took the time to explain the issues and offered options. The work was completed and the job was fairly priced. We are very pleased with the work and have asked for McLay's to do other jobs that we feel are important and needed. Our family highly recommends McLay Services.

Dave Hernandez Via Facebook Review

 

Posted on yelp as well. I give these plumbing professionals the highest rating possible because they are skilled and extremely courteous.

Annette Martin Via Google Review

 

Our family has been using McLay Services for almost ten years and they have always been wonderful! The McLay Services family invests in staff who genuinely care about their craft.

When our water heater had issues back in winter 2014 we tried a few different companies. Some of them tried to scare us into buying a new unit. When we called McLay, the receptionist Nellie was very accommodating and managed to squeeze us in the next day. Chad the senior technician was affable and professional. He quickly identified the problem just needed thorough draining and cleaning. He also gave us instructions on how to maintain our heater optimally. All we paid was labor instead of thousands for a replacement to a perfectly good unit. That same heater is still working to this day.

Since then Chad has fixed faulty valves in our drainage pipes, leaks from our laundry room, replaced our sink and faucet pipes, and many issues throughout the years. Every time he arrives punctually, always maintaining his affable and professional nature, explains what each work involves with transparency and clarity, and shared helpful advice on maintaining optimal conditions before leaving.

Yesterday we just had our HVAC unit fixed through McLay as well. Their HVAC technician Josh is a very knowledgeable young gentleman. He quickly narrowed down the problem down to wiring issues in the thermostat, which resulted in a blown fuse in our HVAC circuit board. A new thermostat and a replacement fuse later, our AC was humming that sweet cool air again. Throughout the fix Josh has been very patient and diligent, explaining what each component does with clarity and giving tips on proper maintenance.

Every service we've had from McLay for the past years reaffirms their reliability. We'll be relying on them for more decades to come.

Al Z., Fountain Valley, CA Via Yelp Testimonial

 

McLay Services is always our top choice for our plumbing, heating and AC needs. They have assisted us on multiple occasions. They always respond quickly and perform honest work. All employees are so courteous and professional. We definitely recommend them to anyone!!

Salazar Family Via Google Review

 

My heater went out and McClay and theirs techs saved the day. Its been cold and they got me back going to a warm house in no time. Price was reasonable and service was prompt

Albert W., Pomona, CA Via Yelp Testimonial

 

I had McLay change my entire heating and a/c last year. They did such an amazing job. I highly recommend them.

Curtis Reimer Via Facebook Review

 

We called and they immediately put us on their schedule. Fortunately our problem was really not an issue and we cancelled. But I know they are there for us in the future. Archie and Talva are just so kind and caring.

Darleen Foye Via Google Review

 

McLay Services is always our #1 go to for our plumbing, heating and AC needs. They are so prompt about sending someone out to our house ASAP. The employees are so courteous and professional. This company always does honest work and our family would definitely recommend them in a heartbeat!!

Salazar F., Upland, CA Via Yelp Testimonial

 

I had a rather large pile of lawn debris from several bushes I took down a few months ago. I had no idea how I was going to remove the eye sore from my yard without a truck and while on a rather tight budget. Mclay and the crew worked with me on the price and had it taken care of in such a short amount of time. AND they even raked and used a leaf blower to tidy up the area. I’m so pleased and so thankful to them!!

Brittany Wolf Via Google Review

 

Our AC went out just in time for first heat wave of the year and we called McLays to help get it fixed. Miguel showed up on time, and quickly tracked down and repaired the problem. He took a few minutes to to help me understand what had happened and how he resolved it. Now we're ready for summer!

Wes W., Pomona, CA Via Yelp Testimonial

 

Cesar came out this morning, diagnosed the problem, bad motherboard, fixed it, checked the whole system, cleaned the area he worked in. Great service!!! *****

Mark A Guerrero Via Facebook Review

 

I had Ceaser as my tech . He was very professional and knowledgeable very pleasant guy. He showed me a video of the issue I had and the Before and after. I was very happy with his work price was great better the Roto Rooter . I will definitely call them back for future issues.

Claudia Garcia Via Google Review

 

The reviews don't lie, I got a recommendation when I ordered my home water filters and it was a smooth and pleasant experience. Chad was super helpful and knowledgeable about the set up and informing me about the process. Fast response times and glad it all worked out.

Steven G., Carson, CA Via Yelp Testimonial

 

McLay has been providing services at my home for years. They have always been responsive and priced fair.

Sean Franke Via Google Review

 

We have had McLay come out a service both our business and home plumbing needs. Very knowledgeable and meticulous... prices are reasonable and great customer service!

Laura Delk Via Facebook Review

 

They are very easy to work with and stand behind their work. Always get good service. Not overly expensive. Professional.

Top C., Sierra Madre, CA Via Yelp Testimonial

 

Quick response even in hot weather. Phone demeanor of people I spoke to was outstanding.

Tech who came out, Josh (probably spelled incorectly) was quick and efficient. Explained everything he did and offered info on possible actions in the future.

Also explained bill, warranty, etc.

Good company. Have used them in the past

Dennis Miller Via Google Review

 

Best Plumbing, Heating and AC Company I have ever worked with. I would not trust anyone else!

Debbie Hogshead Via Facebook Review

 

I've been a happy McLay customer for 10 years, with several successful plumbing and HVAC jobs in that time. They just completed a full HVAC replacement in my house and I'm very happy. Professional team, quality work, and great advice.

Rich Friedeman Via Google Review

I HIGHLY RECOMMEND MCLAY SERVICES.

I had a new faucet installed, washer and dryer hooked up. Solved a dryer vent problem. Michael was professional, cleaned up after himself. Did a great job. I highly recommend McLay services.

Tracy W., La Verne, CA Via Yelp Testimonial

I HAVE USED MCLAY SEVERAL TIMES BEFORE, THEY NEVER DISAPPOINT.

I highly recommend McLay services. After speaking with Nellie, she scheduled a time for my bathroom faucets to be installed. Chad arrived on time, even wearing a mask because of Covid. He installed them quickly, and cleaned up after himself. They are perfect. I have used McLay several times before, they never disappoint.

Tracy Walsh Via Google Review

I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS COMPANY

I called McLay Services on Saturday at 2 pm on Memorial Day weekend with several questions about our Air Conditioner and a possible installation I was going to be receiving from another company the next day. I did not expect the incredible attention to my call that I received. Talva went above and beyond to answer my questions and ease my concerns. I cannot say enough good things about this company and will definitely be using them in the future.

Lee Ross Via Google Review

GOOD SERVICE AT REASONABLE PRICES

McLay services are on time, GREAT value, good quality, professional. Shout out to Mike, great customer service. Thank you for good service at reasonable prices. They won't overcharge you.

Mary Lathrop Via Google Review

CUSTOMERS ARE TRULY VALUED.

GREAT company, reliable professional service ... Wonderful Family owned business. Customers are truly Valued. We ran a business in La Verne for 10 years. McLay has been our heating\AC\plumbing company the entire time. I have nothing but praise for the work they have done at a fair price with prompt reliable service. Thanks McLay!!!!!

Kaitlyn Adams Via Google Review

WILL DO EVERYTHING THEY CAN TO FIX YOUR PROBLEM

I love this company! They have always felt like "family" to us. We have been using their services for several decades and the people are very kind and helpful. They know what they are doing and will do everything they can to fix your problem. We live in an old house (1911) and it requires some intense work at times. They always do it with a smile!!

Thanks McLay for the continued awesome service. And a special thanks to Chad and Archie today! And thank you to the woman who answers the phone for always treating us like family!

Linda Marcotte Via Google Review

THEY MAKE YOU FEEL LIKE FAMILY

Wonderful family owned business with a wonderful staff. Very impressed!! Lucky enough to have been helped by the hands-on owners who help run the day to day process. They make you feel like family and took care of everything!

E Cotton Via Google Review

IT WAS GREAT TO DO BUSINESS WITH A QUALITY COMPANY

Had a small plumbing problem at my home. Mclay services was friendly, professional, efficient, accurate, quick response.

It was great to do business with a quality company like Mclay.

Mike L., Pasadena, CA Via Yelp Testimonial

ABOVE AND BEYOND PROFESSIONAL

Detailed and fixed very quickly and efficiently. Clear and above and beyond professional. If you want your life running smoothly and cant be bothered with dishonesty or low quality issues, call em!

Fair price is more than worth it!

Gooper Loper Via Google Review

OUTSTANDING SERVICE!

Outstanding Service! Miguel, from McLay Services, arrived on time. He worked efficiently, quickly finding the problem and fixing it. He also took the time to answer all my questions. This is the second time I have had excellent service from McLay Services.

Sharon Felton Via Google Review

EXCEPTIONAL FRIENDLY STAFF

McLay Services changed all of the plumbing for my bathroom remodels. They also installed a new state of the art A/C system with duct work last year and are always available when needed, with exceptional friendly staff. They also come through for me with any unexpected emergencies.

Isobel Morrison Via Google Review

DEFINITELY OUR #1 CHOICE FOR OUR A/C, HEATING AND PLUMBING NEEDS

McLay Services is a trust-worthy, dependable business providing quality work. Definitely our #1 choice for our A/C, heating and plumbing needs. Highly recommended, you will always get excellent service!!!

Fiona Salazar Via Google Review

GREAT COMPANY AND SERVICE!!

Had a stopped up bathroom sink. The plumber arrived and within 30 to 45 minutes had it cleared. Great company and service!!

L M Via Google Review

VERY HELPFUL AND KNOWLEDGEABLE

Great service! We recently moved into a new building and needed a sink replaced as well as the AC unit and duct work. They were very helpful and knowledgeable when deciding the layout of the duct work and registers. I would highly recommend them.

Industry Coatings Via Google Review

WILL DEFINITELY CALL AGAIN FOR MAINTENANCE AND REPAIRS

First time using McLay and they did not disappoint. They had great reviews so I figured I could not go wrong. I called Maclay services due to water in smoke alarm. They came out the very same day and arrived as scheduled. Miguel was able to diagnose and repair my AC unit in a timely manner as well as explain the how the problem occurred. Will definitely call again for maintenance and repairs

Cecy S., La Verne, CA Via Yelp Testimonial

GREAT CHOICE FOR ALL OF YOUR PLUMBING, HEATING AND A/C NEEDS!

Great choice for all of your plumbing, heating and A/C needs! McLay Services is dependable and honest and I would not hesitate to recommend to anyone.

J. M. Via Google Review

THEY SAY WHAT THEY MEAN, AND DO WHAT THEY SAY, EVERY TIME.

One of the most trusted companies I have ever had the pleasure doing business with. They say what they mean, and do what they say, every time.

Patrick Mulkern Via Google Review

PROFESSIONAL, KNOWLEDGEABLE, RELIABLE

I place my trust in this company for any plumbing, heating or AC issues that come up. Professional, knowledgeable, reliable and they get the job done !

Tyrone Martinez Via Google Review

A FRIENDLY, HELPFUL, AND PROFESSIONAL EXPERIENCE

Today's experience with McLay's was perfect. I called mid morning for help with a plumbing issue and was so happy and surprised to get a same-day appointment window from 1 to 3pm. Shortly after noon, Cesar called to say he was on the way. I was delighted that he was early, and appreciated that he followed their safety protocol. He explained everything confidently and clearly (he would make an excellent trainer). From start (my call to the office) to finish, this was a friendly, helpful, and professional experience - no surprise, as this has been the case, every time, with McLay's. Thank you!

Joyce V., Rancho Cucamonga, CA Via Yelp Testimonial

I’LL BE CALLING THEM BACK...IN THE NEAR FUTURE!

Description of Work: Kitchen faucet repair

Chad was very helpful. He found there was a simple repair needed for our leaky faucet. My husband was glad we didn’t need to replace the faucet. Price was fair and job was completed in a timely manner. He offered to do a free plumbing inspection and found our water pressure was high and recommend to replace our failed pressure regulator. I’ll be calling them back for the refulator in the near future!

Via Angi Testimonial

DID A GREAT JOB ON A PLUGGED SHOWER

Great service. These guys came out and did a great job on a plugged shower, that another well known plumbing company could not seem to resolve. The service tech was really professional and courteous.

Thanks again

Mike H., Ontario, CA Via Yelp Testimonial

HONEST, HARD WORKING...VERY KNOWLEDGEABLE

My husband Tommy has known the owner Archie for 44 years. They went to high school together. Your never find a more honest, hard working guy than Archie. His work ethic shines through in his employee's. We had Chad out to fix our water heater. Chad does great work, he's also very knowledgeable. We are having him come back to do some work for our upcoming kitchen remodel. All and all we highly recommend Mclay's!!

Lisa A., La Verne, CA Via Yelp Testimonial

CAN TROUBLESHOOT ANY ISSUES

Chad is the very best service tech at Mc Clay and other better than other plumbing service tech we have used. He is nice and can troubleshoot any issues. He has come to our house and condo several times and he responds on time. He was able to fix our problem at home 3 hours after we called him on Saturday. I have to say the office staff was great as well, called us back immediately and scheduled the appointment. GREAT JOB TO ALL!!

Nick P., San Dimas, CA Via Yelp Testimonial

SERVICE WAS QUICK, SAME DAY IN FACT

Chad from McLay Services Inc came by to help us out with various handy man and plumbing services. The service was quick, same day in fact. He worked quickly and efficiently. The price was very reasonable and I recommend him to any and all.

Mary B., La Verne, CA Via Yelp Testimonial

PLUMBING ISSUE AT MY OFFICE...WAS RESOLVED THE SAME DAY

Great service and arrived on time. Had a plumbing issue at my office and it was resolved the same day. Thanks for the great service.

Chris Dilley Via Google Review

100% FOR INTEGRITY, SKILL, AND MANNERS!

I have been a customer of McLay Service for years and have always found them to be excellent! Recently, my water bill was quite high and I was very concerned that there could be a huge plumbing problem in my home. I called McLay Services and the response was fast! The service was thorough, efficient, and very affordable. After Brian ruled-out any house leak, he found the problem was due to the sprinkler system. The plan to remedy this was straightforward and honest. In addition to being helpful, he was creditable in informing me that while he would be able to correct the problem, my gardener would be able to do this for less cost. 100% for integrity, skill, and manners!

Kelly G., Covina, CA Via Yelp Testimonial

THIS COMPANY DESERVES THE ACCOLADES!

After calling a few other plumbing companies and learning that no one could come to the house for several days, I called McLay Plumbing. After informing them that my hose bib wasn't working so my hose was running, the gal who answered the phone reassured me that some one would come out within the hour. She also explained how to find the discount coupon on their website. The service she provided was extremely friendly and professional. The young man that addressed my plumbing issue was the same...courteous and professional. I don't normally write reviews, but this company deserves the accolades! I will definitely use them again!

Victoria B., Chino Hills, CA Via Yelp Testimonial

PROMPT COURTEOUS AND PROFESSIONAL SERVICE

I have used McLay on several occasions, including slab leaks, and find them to be outstanding. They provide prompt courteous and professional service and are reasonably priced. I highly recommend them.

K A., San Clemente, CA Via Yelp Testimonial

Always excellent to deal with, good service and a good price!

Cyndia Williams Via Google Review

Description of Work: Replaced the sink

He works very well, he handled the repairs on my sink very very well. He did a very good job, considering he was alone, he was on time and did the work by himself.

Barbara N. Via Angi Testimonial

We had McLay Services come to look at and work on a project that seemed to leave anybody that looked at it speechless. We had a root crushing the sewer line from the house to the city line. It wasn't a regular root intrusion issue, but the root was running alongside the sewer line. It was raining cats and dogs the day that I called, but they still came out to look at the situation that was in our backyard.

Chad gave me a quote that was significantly less than the plumbing contractor that came days before. They were also upfront about their schedule and that it would be about a week before they could put me on the schedule. After the initial visit, i was able to schedule everything and complete the appropriate paperwork with their front office.

On repair day, their techs came on time, were very professional, and began their work. Chad originally thought it might be a two day job, but they were able to complete the job in one day. They had to clear some misc lines to get to the problem, but they replaced what they cleared.

I didn't originally call McLay. The issue sprung up and I tried to contact a few plumbers via Yelp. A well-reviewed plumbing company responded to my initial asks for quotes from yelp and came out. As this first company began to assess the issue, they quoted me an amount that just seemed an exorbitant amount. At that point is when I decided to get a 2nd opinion and that's where McLay came in.

I am so very thankful for Chad and his team that came to repair my issue!

Kirk B., Upland, CA Via Yelp Testimonial

Great work. Chad did a wonderful job on our shower head pipe. He explained in detail the issue (broken pipe) and the resolution (cheap, thin plastic pipe to copper). Along with repairing shower handle on the other bathroom.

Highly recommend!

peppyzanadu Via Google Review

They are very nice and helpful. Always get good service. Not overly expensive. Professional.

Candice J., Ontario, CA Via Yelp Testimonial

Description of Work: They've done big jobs. Complete installation of sewer line system. They also did minor things. Also did tank-less water heater. They've done a lot of work for us.

They are prompt. They do good work. Their charges are fair.

Via Angi Testimonial

Very good service . The service man named Christian did a great job installing our new water heater. He was very courteous and hard working. I recommend this company.

Mrs. M Via Google Review

I scheduled a McLay Services technician visit for my very expensive Carrier Infinity system. My unit was throwing error codes, one of which was "Clean or replace your air filter" which I had done a few months earlier and the code would not clear. So, naturally I reached out to Carrier and they referred me to a few local Authorized Carrier experts. McLay was on the list.

After spending time checking my system and my thermostat, the technician told me, "the next time you replace your filter replace it with a less efficient filter and replace it more frequently". He also recommended I replace my thermostat. Today McLay replaced my stat and everything seems to be running much better

The tech was helpful and polite and walked me through the setup of my new, smart thermostat. As it turns out, most of the problems I was having were a result of a faulty old, not so smart thermostat.

Thank you for your help.

Russ F., Chino, CA Via Yelp Testimonial

Description of Work: Air conditioner repaired

Showed up when they sar, diagnosed the problem quickly. As we have a heat pump we have had many issues with repairs, even with the company that installed it!

Via Angi Testimonial

Description of Work: Cleared out the condensation drain on the A/C

It went fine. The guy was about 10 minutes late outside of appointment time, but he resolved it really quickley, and did not try to upsell me. I would highly recommend them.

Via Angi Testimonial

Have done business with this company a few times. Their people show up on time. They are knowledgeable and courteous. Prices are reasonable.

B J., La Verne, CA Via Yelp Testimonial

Description of Work: Replace the water heater.

Very courteous, timely appointment, quality work and truly professional.

Via Angi Testimonial

Scott from Mclay services is the best, fixed our problems in no time. Thanks for such great service McLay

ServPro of North Pomona La Verne Via Google Review

Description of Work: A flooding dishwasher

I hired them to go to my elderly parents home to fix their dishwasher that was flooding their house when they turned it on. The repairman quickly located the problem, fixed it and did some extra cleaning of a filter to ensure it didn't happen again. He also showed my parents what to do to fix it themselves should it happen again. The repairman was there for about 45 minutes and charged my parents the service fee. My parents were completely satisfied with the service and price.

Via Angi Testimonial

Had them for minor issues including water heater flush and tub caulking. Great job all around. Done quick, efficiently and professionally.

Jim H., San Dimas, CA Via Yelp Testimonial

Description of Work: I needed my water softener repaired

It went wonderful as usual. Chad is the wonderful and I can always count on McLay Services. They are just the best. I also use them for my heater and A/C and they are excellent and very fair. I highly recommend them.

Via Angi Testimonial

Description of Work: Ac and furnace installation

They were very professional, on time, took the amount of time they said it would, and cleaned up afterwards. The ac is great

Via Angi Testimonial

This is to just to share my experience with the above company. It is being done without bias. It is also one of the best ways to express my appreciation for the services. I have never seen anything of this kind. This appreciation can be directed to the technician involved in the transaction of this particular. This is my story: my electric water heater was functioning appropriately. A certain plumbing company was referred to me by the water heater manufacture. I had called that particular plumbing company for services. A technician was sent to my home to service the equipment; it so happened that technician did not have any experience with electric heater. He had pointed out the wrong cause for the malfunction to me. Thereafter; that technician had charged me $ 185.00 for the 18 minutes service. Then; I had called "McLay Services, Inc. for assistance. I had presented my problem to the receptionist. She took my phone number' and promised to call me back after contacting one of the technicians. Half-hour later; McLay services had called me back with a possible cause for the malfunction. A technician was sent to may home. His name is "Cameron". He seemed to be very honest and knowledgeable of the appliance in question. After checking all of the components of the electrical heater, he had come with a good cause of the malfunction. He had proceeded to call the manufacture to relay the problem. The manufacture had decided to send the part to my home via express shipment. The part had arrived, I called McLay. The same technician "Cameron" had arrived to install the part for me. Minutes later; the water heater was functioning well as usual. He had made my day. The business world needs more caring and honest technicians like "Cameron". I should have called "McLay Services, Inc. first rather than the other plumbing company. Thanks to the devotion of that particular technician, I am as happy as ever. I do not need to warm up water every time my family needs to bathe.

From now on; McLay Services, Inc. will continue to be my first priority for all plumbing problems. I had learned from " Cameron" that customers' happiness and satisfaction are usually first in accordance with McLay Services' view. I am so happy and satisfied with the company.

With sincere appreciation;

Kreston Merveille Via Google Review

Description of Work: Heating and AC

Great service! When we moved into our home we knew the AC and furnace were going to need to be replaced. After a year of the house being hot on one side and cold on the other we got some quotes to replace everything. McLay was not only the best price but I felt was also the most knowledgeable. They replaced everything and the house is much more comfortable now.

Via Angi Testimonial

I called and spoke to Archie on a Saturday about changing out my parents wall furnace he was very friendly and helpful. He quoted me a price and I scheduled for them to do the work on Thursday his guys showed up with masks and booties which I appreciated. It took several hours to complete the job and used a couple of parts they needed to finish up. They did not charge me a penny over the quoted price. Thank you all so much! And Merry Christmas.

Sandra B., West End, Fontana, CA Via Yelp Testimonial

Description of Work: Water heater was not working!

Only good things to say about McLay Services! From scheduling the services call to getting the work done. The technician was up front with pricing and told me only what needed to be repaired on my water heater. He even did a free safety check on my furnace and found a dirty air filter that needed replacement. I will be calling again in the future.

Via Angi Testimonial

Had a very professional experience with McLay Services. The tech Chad was knowledgeable, courteous and the owner Archie was hands on involved. I see why they've been in business all these years. Great company!

Donna Horowitz Via Google Review

Excellent Service! Our air conditioning unit broke in the triple digit heat. Nathan and Joshua replaced the capacitor and were very detailed explaining the issue and parts that were needed. Very polite, professional and friendly. Highly recommend McLay Services, Inc.

Damian H., Claremont, CA Via Yelp Testimonial

Description of Work: My A/C kept stopping. I couldn't get it to stay on.

They came out and found our panel wasn't big enough to carry all the things we had. A new panel was put on and the A/C was serviced. We had another condenser put in as well. The ducts were also checked and found to have a broken one in the attic. they were very nice and did the work right away.

Via Angi Testimonial

I've used McLay Services for my home and business and have always been beyond satisfied. Chad has come out and changed a water heater, installed new sink / garbage disposal, fixed toilets, and fixed various leaks. (My next call will be to replace shower head in Master Bathroom!) Chad is always very honest, knowledgeable, articulate, and polite. Prices are fair and I like working with a fellow small business. I've recommend McLay to my parents, other family, and friends and they have also been very happy. Great company!

Laura Lindemann Delk Via Google Review

We had a major leak in a pipe leading to our kitchen sink. After doing the best I could to trouble shoot, I realized this was above my level of expertise. We called McClay and from the first moment they were professional and responsive. They set us up with a two hour window (10:00- 12:00) and arrived at about 10:05.

Roger was a great technician. Friendly, knowledgeable and professional. He diagnosed the issue, went to work and fixed our problem right away.

I would recommend these folks to family and friends in a heartbeat.

Thanks McClay and job well done Roger.

Brock J., Glendora, CA Via Yelp Testimonial

Description of Work: Replace Kitchen Faucet With New Faucet

Christian from McLay Services showed up within the agreed time frame to install a new kitchen faucet and fix a leak in one of my bathtubs. He did a great job. Faucet was installed within 20 to 25 minutes. He also fixed a leak in my bathtub in the Master bathroom and installed new a new drain and spout. He was neat and clean in his work and answered any questions that I had. Very good plumber. I would recommend McLay Services to anyone!!

Via Angi Testimonial

Description of Work: Had a garbage disposal installed

It went very well ! I called them around 930 am to schedule the disposal installation and they were at my house two hours later. I'm very happy with the results . I'd hire them again in a second !!

Via Angi Testimonial

Absolutely amazing customer service! The owners are so understanding and explained everything to me well. I would recommend them to anyone.

Spencer Colby Via Google Review

Excellent customer service, which is very important to me. There are companies that do not provide great customer service and they did! They also are very competitive in their prices. Overall, I highly recommend them.

Sharla G., Rancho Cucamonga, CA Via Yelp Testimonial

Description of Work: Our air conditioning went out. It ended up being the motor.

We were scheduled quickly and courteously. Steven was on time, both times he was scheduled. He was thorough and professional. We ended up having to wait for a new motor since it was Saturday on our first visit but he arranged the earliest possible on Monday based on our schedule. He had to replace the motor and blades. Our air conditioning works great now.

Via Angi Testimonial

Description of Work: Pin hole leak in the family room.

Great! They came out immediately and took care of the problem.

Via Angi Testimonial

Description of Work: 2 Toto Toilet Installation

This was my 3rd plumber for the same request. I had 2 TOTO toilets to install in slab floor. The 1st plumber came and couldn't install because his drill bit broke(?) but he complained about toilet throughout. He changed shut off bulb and hose and charged me $145, but couldn't install. 2nd plumber came but didn't even want to touch the toilet because they aren't familiar with TOTO toilet. Finally, called Mclay, knowing they can do the job but afraid the cost, but it was just reasonable charge, same with other company would charge!! Chad came and he installed 1st toilet about half the time 1st plumber was struggling trying to install but failed. The 1st plumber actually drilled in wrong place. He checked if there's any leaks, double, triple times to make sure. Added extra washers no extra charge, Chad just made sure its properly working. Very efficient and excellent!! He was very polite and pleasant. He gave me discount also. I just regret wasting time and money on some plumber who says they do but can't. And very happy that Chad came to rescue, done job so quick and efficiently. I know for now on who to call in need of plumbing problem. If anyone need plumber, Mclay will help you.

Via Angi Testimonial

Professional and competent, what more can you ask for…

Jack Jackson Via Google Review

I called McLays due to a drainage pipe problem with our home A/C system. They sent a repairman later the same day. Mike showed up right on time. I explained what was happening and he knew right away what the likely cause was. He cleared the pipe and then checked it to make sure it was flowing properly again. Once he confirmed it was all good, he reassembled the pipe and gave some advice on how to keep the pipe working properly in the future. Mike was very professional and did not try to upsell anything. We'll definitely use McLays again if we come across any other problems with our A/C system.

Anne C., San Dimas, CA Via Yelp Testimonial

Description of Work: Investigate heating/air conditioning system fan problem

cLay Services was responsive, timely, and competitively priced. We are distant owners, and they worked well directly with our tenant. They came when they said they would, and communicated the recommended solution to us. They diagnosed the problem as a faulty controller board (a $600 repair). This was confirmed by another estimate we got, and definitely a much preferred solution to another company's evaluation that we needed to replace the entire system for a cost of $8,000 - $10,000. We gave McLay an A for Quality, but we've only had 2 months experience with the results of their work, and the failure was a somewhat seasonal problem. But, so far, so good.

Via Angi Testimonial

Description of Work: Spring service of AC

Very quick response time. No problems and good service.

Via Angi Testimonial

Description of Work: Shut off pilot light to furnace and inspection of a/c unit.

He was polite, helpful, and on time. Explained all the work he did, which was nice.

Via Angi Testimonial

Working with McLay was straightforward and easy. They sent me an estimated cost for A/C maintenance as well as a list of everything included, no surprises. On the day of, the technician arrived right on time, explained what he was going to do, and completed the work really quickly. Everything was hassle-free.

Julian G., Pomona, CA Via Yelp Testimonial

came to my house according to my schedule. fixed our old plumbing fixtures. quick at the task. decent price

Kathryn Tracy Via Google Review

I have found my to go to business with McLay! Our AC went out over the weekend and after much research I learned that not only does this business have good reviews on YELP, the next door app wrote recommendations for this business. Mike came out and explained everything and fixed our AC! I was happy with their services and reasonable prices! Thank you for your honesty and reasonable pricing.

Xochi R., Los Angeles, CA Via Yelp Testimonial

Description of Work: Alan serviced my A/C unit and installed a new thermostat.

Alan was very polite, professional, and knowledgeable.

Via Angi Testimonial

Chad is the best employee ever. We got plumbing done and toilets added. Superb work and great customer service from Chad. Highly recommend.

Todd W., Glendora, CA Via Yelp Testimonial

Description of Work: Misc indoor electrical and plumbing repairs.

Have used McLay Services many times before and always have been happy.

Via Angi Testimonial

Description of Work: Troubleshoot A/C and replaced capacitor

Technician arrived at 3pm for schedule service between 3pm - 5pm. I like that! Especially since we were waiting in the house without A/C. He took ~ 10 min to assess issue and determined capacitor required replacement. Replaced and started up system and waiting until cooling. Checked filters and suggested replacement. Completed service in one hour. Said he would provide a quote for a new system as requested, however have not yet received. No sales pitch, no negative comments regarding current system only positive. Knowledgeable and efficient. No complaints, will use again as needed.

Via Angi Testimonial

McLay has always been our go to plumber & for HVAC repairs. Their office staff is professional, timely, & knowledgeable. You get what you pay for with this company and my problems have always been fixed correctly the first time.

Scott Dilley Via Google Review

Chad Delk was our plumber that fixed our shower drain with in 30 minutes. Our previous plumber told us that we had a collapsed pipe and they were going to have to brake out our shower floor in order to fix the problem. But Chad took his time and used two different machines and fixed our problem. Our previous plumber told us it was going to cost $5000.00 to fix the problem. I'm so thankful that was not the case. McLay is going to be our plumber from here on. They are honest and clean and do great work!

Craig V., Diamond Bar, CA Via Yelp Testimonial

Scheduled an appointment and asked that they call when the serviceman was on the way since there was a 2 hour window and I had to drive to the home to meet him.

Cesar was able to identify the problem, but did not have the part, a capacitor, on the truck which required a trip of 30 min to an AC parts distributor. Part in hand, repairs were completed and the AC unit was cleaned and checked for any other problems; none reported.

Cost $ 345.50, time about 2 hours.

Ken O., Walnut, CA Via Yelp Testimonial

Description of Work: AC yearly maintenance.

McLay Services provided the annual service on our AC system. Michael did a diagnostic evaluation, added freon, replaced filters in the house, and gave me advice on how how to maintain my system and when to best schedule a heating system check. Michael was friendly and knowledgeable. I have been placed on their schedule to contact me in November to service our heating unit. I will definitely contact them in the future for any AC/Heating problems.

Via Angi Testimonial

Description of Work: Snaked Kitchen drain.

We contacted McLay Friday afternoon through Angie's List and they replied within hour. Staff responsiveness was excellent. We obtained Monday morning appointment and he arrived early which is great when your drain is clogged! Alan performed the work quickly and professionally. We will definitely use McLay's services in the future and highly recommend them.

Via Angi Testimonial

Best customer service! Our whole family uses this company and we won't trust anyone else. I'm currently pregnant and of course the air goes out on one of the hottest days. They were able to send someone in a timely manner and fixed the problem in no time. This preggosaures rex is very grateful!

Bri B., Newport Beach, CA Via Yelp Testimonial

Description of Work: Fixed AC

It was a while ago but I do recall that the Administrative staff and the technician were very professional and personable. I would definitely use them again.

Via Angi Testimonial

Professional service from a family owned business! I’m very happy with their work. 5

Krista Hammer Via Google Review

Have issues with main water service line recently, and I called McLay Services, Zach came over and explain the issues and what need to be done. They came at promised time, started the job and completed in timely manner. Archie the owner came to inspect the site at the end of day 1, and Chad the supervisor came at the end of the job, inspect everything and did the final connection. And the guys that worked on the job can’t be nicer, they all work really hard but still pleasant answering all our questions and concerns, Zach was there through out the whole project, Scott and Steven were alternately helping him. These guys are professional in both of their knowledge of the job and manner. Can’t be happier. We just finished re-landscaping our yard a couple months back, they tore it apart but able to put them back like nothing ever happened. Great job guys and thank you very much.

Tom Lim Via Google Review

Reading the review by Donna H. submitted yesterday, I had the same great experience with Mike today. He quickly diagnosed the problem with the AC not cooling properly. He promptly got the repair part, installed it, and fully serviced the unit, all at a cost that, I think, was quite reasonable. He is one of McLay's newer technicians. Archie made a good hire with this young man.

John S., Claremont, CA Via Yelp Testimonial

Description of Work: He just came out here and inspected everything.

The guy that came in was really nice. He checked everything out. The price was normal. He was here on time. There were additional charges beyond the big deal price.

Via Angi Testimonial

Just had my home AC repaired by Alan. This guy is really good! He immediately identified the issue (burned out capacitor) and went back to his shop to get the part. Once fixed, he then checked out the entire systems health and noticed our filter was super filthy. He replaced my filter and checked temperature levels – ok! Thanks, Alan! I will definitely be calling you back when needed!

Jose Rodriguez Via Google Review

Our AC unit went out right when it was getting hot. I looked on yelp for nearest local company, I called and spoke to a very sweet young lady and the next day they sent me Todd... Todd fixed my unit in 20, I come from the service industry and Todd was thorough and explained everything. He was very professional. I would recommend them

Steve O., Pomona, CA Via Yelp Testimonial

Description of Work: They replaced a bad fan compassitor.

They did a great job. I have had them come out and complete some more work. The people who came out were pleasant and professional. I would recommend them to anyone.

Via Angi Testimonial

Mike came and survey my leak on the ceiling He needed to cut a hole into the drywall because there is no access He was able to find the leak and fixed it. I very happy with his service. He was professional I forgot to ask him the price and I felt the price was fair. I needed my leak fixed.

Celia C., Claremont, CA Via Yelp Testimonial

Great customer service Technician was on time did a great job we’ll be using them again in the future.

Steven Salinas Via Google Review

Great honest company!!! They were very professional, neat and very knowledgable.

Will absolutely use again!!!

Emma Contreras Via Google Review

Bought a new house and Chad installed a new sink and garbage disposal. Very professional, knowledgeable, and meticulous about his work. As a small business owner myself, I look for other small businesses to do business with. I will definitely be working with McLay again! Thank you!

Laura L., San Dimas, CA Via Yelp Testimonial

As we all know Summer feels like it never left. At the start of April it hit 90 degree weather. I turned on my AC and it had a very dusty smell. I knew I had to change the filters. I called McLay Sevices to make sure I was doing everything right. Since I bought my AC unit from them. (Best purchase I could have ever made). They told me I had a free maintenance check. They scheduled it for the next morning. The Tech Arrived on time and I had a million Questions. He showed me everything he was doing and how to keep my AC in good working order. He was very patient and very thorough. Miguel was my Tech and I'd like to say he is a great and wonderful addition to McLay sevices. I felt reassured and grateful. I'll be ready for the summer heat. Thank you McLay Services and Miguel for doing a great job. I will recommend you to anyone I know. Dianne M

Anna C., Chino Hills, CA Via Yelp Testimonial

Wonderful service! We needed some valves replaces quickly, they got someone out to us the same day, he was very professional. Couldn't have asked for a better experience! Highly recommend.

Kristin C., La Verne, CA Via Yelp Testimonial

Family owned. Full service with a small town friendly attitude.

Linda Crawford Via Google Review

Company is fair, prompt, friendly and honest as services go. Chad, the lead tech, is a pleasant, honest and competent man. Thanks for good reliable service.

Ken A., San Dimas, CA Via Yelp Testimonial

Description of Work: PM hot water heater and furnaces. Inspected AC units. Replaced hydrant valves, shower faucet insides and toilet hardware.

Scheduling appointment was easy. The, owner Archie McLay, came to my house and discussed the work scope before his Technicians arrived. Chad and Mike did a nice job, and cleaned up after themselves. Best of all my Furnaces and AC units are running much better and less!

Via Angi Testimonial

Experience and great service.

David Berkedal Via Google Review

Honest, curtious and responsible work, by Mcclays plumbing!

Claudia Aguerre Via Google Review

If I could give 10 stars I would!!!! I thought of doing a little DIY nest thermostat installation and all was going well until I blew a fuse. I immediately called Mclay Services, they were prompt and professional to come help us get our Air conditioning back up and running. On top of replacing the fuse they even helped me complete my nest thermostat install and didn't leave until they knew my AC was back up and running. After this experience I have no desire to call any other company in the future.

Gregory V., Irvine, CA Via Yelp Testimonial

I thought I had a pipe leaking in a wall outside my kitchen. There was quite a bit of stucco damage that had been hidden behind a large shelf unit.

The plan was to come out and do a leak detection which is costly, but they would apply that charge to repair if they did the job. I think this meant putting a camera into wall to check what was leaking and how bad it was? Christian came out and spent a good amount of time, thoroughly checked for moisture inside and out, without opening wall and realized there is no moisture! After seeing the damage to stucco he thinks that rain is probably getting in through the bottom of our window. Well, the outcome was that they didn't charge me for the leak detection check, but only a nominal fee for coming out. Also, they honored the $20 coupon I had, even though I later realized that it was only supposed to apply to a bill over $100!! Looks like I have found a new trustworthy plumber for all our future needs! Now on to find someone to repair the window.

Sally B., Glendora, CA Via Yelp Testimonial

Description of Work: They replaced a valve & inspected the water heater.

They performed a pluming inspection & found a small leak at the main water shut-off valve. They replaced the valve with a new one and also inspected my water heater & tightened the connections. They arrived on time and were very professional. I would definitely use them again.

Via Angi Testimonial

Reliable, dependable and trustworthy. I call this company for all my plumbing, heating and air conditioning issues. Reasonably priced too.

Yvo M., Spokane, WA Via Yelp Testimonial

Chad is amazing and fair, great work.

Adelina Kaye Via Google Review

Description of Work: I purchased a deal for a Cooling or Heating Service Call.

The service turned out fine. There was a big misunderstanding at first. I thought I was buying a routine service and they thought they were offering an inspection. The technician did good work. He was also pleasant and friendly. I had no issues with scheduling.

Via Angi Testimonial